Privacy Policy

Privacy Policy of Theholidaybreakz

We assure you of our trustworthiness each time you entrust Theholidaybreakz with your information. For you to get an idea of what information is taken, and how it is used or shared, please take out time to go through this Privacy Policy. It talks about how we may collect data from you when you visit our site using your smartphone or during the phone calls made through our site or contact centres for bookings.

This Privacy Policy and our Terms & Conditions are agreed to by using our services or visiting our website.

Personal Information

Personal Information Collected by Theholidaybreakz

Any information that reveals who you are as an individual is considered Personal information. This includes:

  • Name
  • Postal address
  • Telephone number
  • Email address
  • Credit and debit card information
  • Social media account details
  • Passport number
  • Information needed to make a booking (e.g., dietary preferences or health concerns, points of departure and destinations)

You shall have the authority to avail personal data about another person to us or our service providers, and the utilization of the information accords with this Privacy Policy shall be allowed.

How Theholidaybreakz Collects Personal Information

We collect Personal Information in various ways:

  • Via our Services: When you subscribe to our newsletters and promotions, make a booking, or use our services through our website.
  • Offline: When you contact us through our call centres or customer care service.
  • Through Social Media: According to related legislation, we can get yours on sites such as Facebook, Twitter, Instagram, etc.

How Theholidaybreakz Uses Your Personal Information

We may use Personal Information to:

  • Fulfill booking requests and services, including payment processing and customer service.
  • Respond to inquiries and send promotional newsletters.
  • Send administrative information regarding our services and changes to terms or booking policies.
  • Send marketing communications as permitted by law.
  • Deliver personalized experiences and offers.
  • Improve our services and marketing by analyzing usage trends.
  • Comply with applicable laws, legal processes, and requests from authorities.
  • Protect our rights, privacy, safety, and corporate interests.

How Your Personal Information Might Be Disclosed

We may disclose Personal Information to:

  • Service Providers: The privacy practices of service providers are beyond our control and you ought to go through their privacy policies.
  • Affiliated Entities: Including our parent company, subsidiaries, and joint ventures, which follow the same privacy policy.
  • Travel Suppliers: airlines and hotels are there to help you provide the services you have booked.
  • Partner Companies: airline consolidators, travel agencies, and travel insurance providers partner with us.
  • Independent Providers: webpage hosts, analyzers of data, and payment processing auditors who also have customer care obligations must maintain silence.
  • Social Media Accounts: you have control over whether we can share your social media accounts.

Other Information

Other Information refers to data that does not directly identify you, such as:

  • Browser information
  • Device information
  • Information collected through cookies, pixel tags, and analytics technologies
  • Geographic information
  • Aggregated information

Using Cookies and Pixel Tags

Cookies store information on your device to collect data like browser type, time spent on web pages, and language preferences. Pixel tags track user actions and measure marketing campaign effectiveness.

IP Address and Physical Location

Your IP address, assigned by your ISP, is used to track site usage and administer services. We may use your physical location to provide personalized content and geo-targeted advertisements, which you can disable through your device settings.

Voluntarily Provided Information

You may voluntarily provide information regarding communication preferences and special travel requests (e.g., dietary restrictions).

Third-Party Services and Advertisers

This Privacy Policy does not cover third-party practices, including social media features and third-party advertising. To provide ads that best suit your device usage, cookies might be placed in your browser by third-party advertising companies.

Security

Although we take steps to safeguard your Personal Information, remember no method of transmission over the internet or electronic storage is 100% secure. If you think that your interaction with us is not secure, contact us at once please by calling: 1-866-829-1125 or sending an email to marketing@theholidaybreakz.com.

Choices and Access

In case you want to avoid getting marketing materials from us, do not hesitate - just call 1-866-829-1125 or send an email message that will reach directly into my inbox over here. Nevertheless, you will continue receiving transactional messages regarding your bookings.

Retention Period

We retain your Personal Information as long as necessary to fulfill the purposes outlined in this Policy or as required by law.