Terms and Conditions
Welcome to Theholidaybreakz, where you can find both our mobile & desktop websites, plus our mobile app. These comprise all features provided on our website.
Our Website provides comprehensive travel information to facilitate your travel services, including bookings for air travel, hotels, and holiday packages through various travel suppliers featured on our site. We refer to ourselves as "we", "us", "our" or "our company". We refer to individuals who use it as ‘you’ or ‘your’.
By using our website, you agree to our terms and conditions without changing them. These collectively constitute the 'Terms,' which detail the booking terms and conditions for services available on our Website. They outline your responsibilities as a user and limit the liabilities of our third-party suppliers, known as 'Travel Service Providers.' We recommend reviewing the booking conditions before reserving any services for flights, hotels, or holidays. Please ensure you understand our Privacy Policy and how it applies to your use of the Website.
Using our Website to make a travel booking or contacting our call centre agents signifies your acceptance of these Terms. If you disagree with any of the Terms, please discontinue the use of our Website. Theholidaybreakz reserves the right to modify the Terms at any time, and we advise checking this page regularly. The updated Terms of Service will be effective on the date they were uploaded. It is our wish that the website should only be used by those residing in the U.S.A. as well as residents in Canada; it is through your IP address we determine where you are located. Class action opt-out: please make sure all users, visitors, or customers participating in any bookings associated with this company do read and accept these booking terms as they are binding on us all who wish them enforced, thanks very much. The physical address of this company is (Address) and all these terms shall apply to everybody including users, visitors, and customers. Any references to 'booking,' 'contracts,' or 'arrangements' pertain to services you avail through our Website.
Use of Theholidaybreakz - Website
To use our website or book any services from us, you have to be:
- Eighteen years old or above.
- You must have legal authority that enables you to enter into any contract with us.
- Use Theholidaybreakz by these Terms.
- Make genuine bookings for personal use or on behalf of someone who has authorized you to do so.
If you are booking on behalf of someone else, they must be aware of and agree to these terms. You will also need to submit accurate and current details.
We reserve the right to deny access to our Website or services for any valid reason, including violation of these Terms.
Resolution of Disputes
Upon agreeing to these Terms and Conditions, Theholidaybreakz can resolve any disagreement or requests linked to the services we provide or our Privacy Policy. It will be possible to conduct arbitration after 60 days, provided that our differences cannot be settled within this period. In case an issue arises, do not hesitate to get in touch with our customer service by calling 1-866-829-1125 or through marketing@theholidaybreakz.com.
Laws that Govern; Accepting Jurisdiction
These Terms and our rights with third parties are governed by the laws of the State of Florida, USA. Any mandatory arbitration will be under the jurisdiction of an Illinois court. Users must notify us of any claims within 6 months of the booking date.
Mandatory Arbitration
Dispute resolution is done through arbitration by the American Arbitration Association (AAA) on an individual level, not as a class action suit. One has to sue the company at a small claims court in Illinois, or arbitration can be done both through phone calls and physical meetings. Arbitration requests should be sent to our legal team, and AAA instructions are available at Theholidaybreakz or 1-866-829-1125.
Travel Information - General
At Theholidaybreakz, we offer customers various information about their booking plans and destinations which come from third-party providers. Despite efforts to make sure it’s right there could be mistakes. Remember that details could be varied at any time, while the provision of such services can vary from time to time depending on what is available at a given point. Therefore, it is their responsibility as individuals using our service to ensure they have valid documents like copies of identification and passports among many others needed for transport purposes during trip preparation.
For booking terms, carefully read the airline's terms and conditions on their website. Fare changes by airlines are beyond our control, and we reserve the right to cancel bookings if payments are not received on time. Airline rules on fees vary, and users are responsible for understanding these terms.
We suggest that you book two-by-the-one-way air tickets so that you are flexible when you have to travel and your expenses are low. For each of these air tickets, specific terms and conditions apply. Any fees for converting the money or fees when you do transactions will be your responsibility.
For further details, users should refer to our complete terms and conditions and privacy policy.